In consideration of your participation in the beta program and your access to the Service, and the mutual promises in this Agreement, the parties agree as follows:
This Agreement is between Genesis Arc Technologies Inc., Nanaimo, British Columbia ("Genesis Arc", "we"), and the person who accepts it in the app ("you"). It applies while you take part in the Genesis Arc beta program and, for the confidentiality sections, afterwards.
1. What the beta is
Genesis Arc is a software workspace for licensed real estate professionals in British Columbia: contacts, leads, buyers and listings; contracts and market reports; marketing materials and an agent website; video meeting rooms and video messages; open-house sign-in; and client communications by phone, text and email, supported by an AI assistant called ARIA (including a receptionist, drafting messages for your approval, and recording and summarizing calls). The beta gives you early access to the full product so you can use it in your practice and tell us what works and what does not. The product is unfinished. Features will change, break and disappear.
2. Your access
Access is free for the beta period. We will tell you in writing at least 14 days before the beta ends what the paid plans and their prices will be. You are never charged without agreeing to a plan. If you transition to a paid plan, the Terms of Service govern your ongoing use of the Service, but the surviving provisions of this Agreement (including confidentiality) continue in accordance with their terms.
Access is personal to you (one licensed professional, one account) and may not be shared. Team accounts are by separate arrangement.
We may suspend or end your access at any time, for any reason, with notice where practical. You may leave at any time. Sections 3, 4, 5, 6, 7 and 8 survive termination of this Agreement.
The Terms of Service and Privacy Policy at genesisarc.ca apply alongside this Agreement. If they conflict, this Agreement wins during the beta.
3. Confidentiality
"Confidential Information" means anything about Genesis Arc that is not public, including: the product and how it works; ARIA's behaviour, prompts and rules; unreleased features and the roadmap; pricing before it is published; performance, bugs and security details; business plans, partners and negotiations (including with any real estate board); and this Agreement. It does not include information that is already public through no fault of yours, that you already knew before the beta, or that you must disclose by law (tell us first if you can).
You agree to:
- keep Confidential Information to yourself and not share it with anyone outside the beta, including colleagues, your brokerage, other software vendors, or on social media;
- not take screenshots, recordings or copies of the product for anyone outside the beta, except for feedback to us;
- not use Confidential Information to build, help build, or advise on a competing product;
- not attempt to extract ARIA's prompts or instructions, reverse engineer the product, or test its security without our written permission;
- tell us promptly if Confidential Information is disclosed by mistake. On termination of your beta access, you will promptly return or destroy all copies of Confidential Information in your possession or control (other than your own client records and deal documents, which are yours) and, if we ask, confirm in writing that you have done so.
These obligations last for three years after your beta access ends, or for as long as the information stays confidential, whichever is longer. Nothing here stops you from telling clients you use a new software tool, or from discussing your own experience in general terms once the product is publicly launched.
4. Your data and your clients' data
Your business data — contacts, listings, buyers, documents, photos, notes — stays yours. It lives in your own Google Drive and on your devices. We do not claim any rights to it.
You are the organization responsible for your clients' personal information under BC's Personal Information Protection Act, and Genesis Arc acts as your service provider (processor) on your instructions. You must collect and use it lawfully, and you are responsible for any consent your clients need to give — including CASL consent for any text or email the assistant sends on your behalf (every such message is approved by you first).
Some features send content you choose to process to third-party providers (AI, telephony, e-signature) as described in the Privacy Policy. Do not put anything into the product that you are not permitted to share with those providers.
Calls you place from the product are recorded and transcribed after an announcement to the other party, as described in the Privacy Policy. You may switch this off.
5. Professional responsibility
ARIA is an unlicensed software assistant. It does not give legal, financial, appraisal or tax advice and does not perform licensed real estate activity. Every AI output — a drafted contract, a clause explanation, a market analysis, a client message — is a draft for you to check. You remain solely responsible for your obligations under the Real Estate Services Act, BCFSA rules, your brokerage's policies, board and MLS® rules, FINTRAC and advertising standards. Do not rely on the product as your only record of anything.
6. Feedback
We want your honest feedback, including criticism. Anything you tell us about the product — suggestions, bug reports, feature ideas — may be used by us freely and without payment or credit. We will not use your name, brokerage or likeness publicly without your written permission.
7. No warranty; limited liability
The beta product is provided "as is". We do not promise it will be available, error-free, secure, or that data will not be lost. To the extent the law allows, Genesis Arc is not liable to you for any loss arising from the beta, including lost business, lost data, or professional or regulatory consequences of relying on the product, and our total liability to you under this Agreement is limited to $100. Nothing limits liability that cannot be limited by law. You will indemnify, defend and hold harmless Genesis Arc from any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of your use of the beta product, your data and your clients’ personal information, your breach of this Agreement, or your violation of any law or third-party right-including privacy law, CASL and your professional, civil and regulatory obligations, except to the extent a claim arises from our own negligence or wilful misconduct.
8. General
This Agreement is governed by the laws of British Columbia and the federal laws of Canada that apply there. The courts of British Columbia have exclusive jurisdiction.
You may not assign this Agreement. We may assign it in a reorganization or sale of the Genesis Arc business.
If any part is unenforceable, the rest still applies.
This Agreement, the Terms of Service and the Privacy Policy are the whole agreement about the beta. If there is a conflict, this Agreement prevails during beta participation, followed by the Terms of Service, followed by the Privacy Policy.
Signing electronically (including by clicking "I agree" in the product) is as good as signing on paper.
Acceptance
You accept this Agreement electronically by clicking “I agree” in the Genesis Arc app on your first sign-in. We record your name, sign-in email, the date and time, and the version of this Agreement you accepted. That record is as good as a signature on paper. If you do not agree, do not use the beta product — you can close the window and nothing further happens.
Questions before you accept: [email protected].